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Case Study · Trustview

Building a compliance automation platform that transformed spreadsheets into scalable SaaS

Designing a centralised platform that replaced fragmented spreadsheets, email coordination and disconnected tools—automating compliance workflows for organisations across multiple frameworks.

  • INDUSTRY Compliance automation & governance
  • ROLE Lead product designer
  • YEARS 2021–2024
  • MARKETS Global (GDPR, ISO, NIS2, AI governance)
7+

Major modules

5+

Frameworks supported

150+

Components designed

30+

Workflows mapped

Trustview compliance automation platform dashboard with multiple compliance frameworks integrated

The challenge

SEGMENT

Small to medium organisations

Before Trustview
10–15 sheets
Compliance spreadsheets
200–300 /mo
Compliance emails
75–100 /mo
Manual reminder emails
20–30 hrs
Consultant effort / follow-ups & reporting
SEGMENT

Growing orgs • multiple frameworks

Before Trustview
15–25 sheets
Compliance spreadsheets
600–800 /mo
Compliance emails
150–200 /mo
Manual reminder emails
40–60 hrs
Consultant effort / coordinating activities

Understanding compliance operations

We mapped how organisations actually managed compliance—through spreadsheets, email threads, and Monday.com workflows. The core insight: technical compliance work was straightforward. Administrative coordination was the bottleneck.

Task management board transforming compliance requirements into actionable work items
Task management and workflow automation reduced consultant follow-up effort by 50%.

Designing a reusable architecture

Rather than building framework-specific experiences, we created a scalable architecture where GDPR, ISO27001, NIS2 and other frameworks shared common patterns. Adding a new framework took hours, not weeks.

Gap configuration interface showing framework structure with controls and metrics
Framework configuration showing controls organised by domain with coverage and reusability metrics.

Building configuration tools

We designed a visual framework builder that allowed compliance teams to create assessments without code. This reduced deployment time and eliminated the need for custom development for each framework variation.

Form builder for designing compliance assessment questionnaires
Framework builder allowing teams to design assessments visually.

Connecting compliance and data governance

Data mapping was critical. Users needed to visualise how data flowed through their organisation, who had access, and what retention requirements applied. We built a visual interface that made these connections transparent.

Data mapping interface showing connections between systems and governance
Data mapping visualisations connecting systems to compliance entities and governance rules.

Core platform modules

📋

Assessments

⚠️

Risk Management

📊

Gap Analysis

🔍

Vendor Assessments

📚

Training

👥

User Lifecycle

Results and impact

Product scale

12+ Major modules launched
5+ Compliance frameworks supported
30+ Workflow patterns
150+ Components designed

Operational impact

50% Reduction in follow-up effort
80% Automated reminders
10+ Spreadsheets replaced
20–60h Consultant hours saved monthly
Compliance dashboard showing real-time compliance metrics and progress
Main compliance dashboard providing real-time visibility into compliance status across all frameworks.
Closing thoughts

Reflection

01

Compliance software isn't really about compliance. The biggest challenge was translating complex expert knowledge into workflows ordinary users could confidently complete.

02

The value in enterprise software isn't storing information. It's helping people know what to do next.

03

Scalable platforms are built on reusable foundations, not framework-specific optimisations.

Let's close the gap

Whether you're scaling a design practice, untangling a complex product, or bringing AI into how your team works, I'd love to hear what you're working on.